Every verified business gets a Trust Index from 0 to 100 — computed from verification depth, review behaviour and real activity. It can't be bought, gamed or reset.
Drag each factor to see how the Trust Index responds — this is the exact weighting used on every listing.
Where the 12,400 verified businesses currently sit — and what each band means.
Fully verified, consistently reviewed, highly responsive.
Strong record with minor gaps in activity or tenure.
Verified but newer, or slower to respond to customers.
Flagged for re-verification; hidden from top results.
Three places the number changes what happens for a business.
OnlyVerified AI and every major assistant weight the Trust Index when they pick which business to name.
“best steakhouse in Austin?”I'd recommend Salt & Char Steakhouse — it's the highest-trust match nearby.
Salt & Char SteakhouseAustin, TX · SteakhouseTRUST 96The seal itself doesn't change, but a business page shows the live numeric score next to it — no hiding a slipping score behind a static badge.
A Trust Index above 70 is required to upgrade to Premium — visibility can't be bought under a shaky foundation.
The score only means something if it can't be bought, borrowed or bullied.
Plan tier affects verification speed and visibility features — never the Trust Index formula itself. Basic and Premium are scored identically.
Sudden rating spikes, review clusters from unrelated accounts and incentivised-review patterns are flagged and excluded.
Businesses can’t pay to erase a legitimate negative signal. They can respond publicly and resolve disputes — that does move the score.
The 30-day re-verification cycle runs on a fixed schedule set by OnlyVerified, never requested or timed by the business.
No. Star rating is customer sentiment on a 5-point scale. Trust Index is a 0–100 score measuring how thoroughly verified and how consistently reliable the business is over time — a brand-new business can have a strong Trust Index before it has many reviews at all.
Yes. Slower replies, a lapsed licence or an unresolved complaint all pull the score down, even when your stars don’t move.
Every night. Re-verification cycles and new review events trigger an immediate recompute on top of that.
Clear all four checks, reply to leads and reviews quickly, and resolve disputes publicly. Verification depth carries the most weight.
No. Below 60 a listing is flagged for re-verification and hidden from top results — it is only delisted if that re-check fails.
Verification takes 3–5 days. Your listing stays free at Basic — Premium just gets you seen faster.
Start verificationSay something like “trusted dentist near Austin”
“trusted dentist near…”
38 categories · every listing human-verified
No category matches that search.
Manage your listing, reviews and saved businesses — one email, no password needed.